GET ON BOARD THE MSI CONCEPT THIS TRAIN IS MOVING!!

2,005 prospects have been contacted with the new MSI Concept Auto Responder! There are more on the way but now is the opportunity to get involved before the campaign completes! 358 have already been thru the campaign in the opening run. Be ahead of the rest of the pack. 

There is no cost to get involved and unlimited earning potential! See all of the details at www.msimind.info 

Contact me if you have any questions by clicking on my name below. 

Cam Callender 

FREE TRAVEL PORTAL GIVEAWAY!!

Make every vacation from now on a Paycation! Begin to Travel Correct at www.travelcorrect.com 

Now you can grab a customized travel portal absolutely free that will be customized with the trips you want to see! 

You also have the option of contacting me to book any other trips you need as I have access to multiple vendors to customize your trip and gather the best pricing! 

Cam Callender 

NEW POSITION AVAILABLE - CUSTOMER RETENTIONS

Do you have retention experience? Then this position may be a good fit for you in Scottsdale, AZ.

 Job Summary:

The Customer Retention Specialist is an excellent blend of sales, customer service and negotiation responsibilities. The Retention Specialist is responsible for saving and retaining Telesphere customers requesting to disconnect service. Specialists will also interface with our Sales, NOC, and Customer Operations contacts to resolve the customer’s account and product issues if necessary. “Job one" is providing the highest quality customer experience. In order to retain our customers, our Specialists will be required to educate and offer products and services that would most benefit the Customer. As a result, strong negotiation skills are necessary for this position. A Retention Specialist will speak to approximately 20-30 customers per day.

Essential Job Functions:

• Quarterback of the Customer Care Save Team
• Proactive and reactive customer retention duties
• Operations Process creation and documentation for disconnect projects and retention.
• Tracks and reports on all phases of the customer save process
• Guides the service cancelation funnel
• Primary customer contact – One stop coordinator.
• Guides activities of the weekly churn call to include ensuring timely updates on all known customers at risk.
• Customer Survey Monitoring
• Primary liaison for all departments
• Escalates at risk customer to Client Development
• Respond to incoming requests for cancellation of services and persuade our customers to remain with us.
• Proactively contact customers who are identified as at risk of cancellation and ensure that every opportunity to retain these customers is investigated.
•  Identify opportunities to turn dissatisfied customers into happy customers.
• Document customer outcomes to add to our knowledge of reasons why customers choose to cancel their services with us.
• Identify new business practices that could be introduced or suggest modifications to existing practices that could reduce the risk of customer cancellation.
• Report regularly to team leader on all activities relating to the role.

Specific Requirements, Skills & Education:

• Confident, enthusiastic, articulate, confident and persuasive
• Experience in a general office, customer service or sales role
• Excellent verbal and written communication skills
• Excellent telephone manner
• Attention to detail and accuracy
• Ability to manage their own workload, work independently
• Pro-active approach to process improvement
• Manage confrontation and remain confident

 EDUCATION and/or EXPERIENCE:

• Bachelor’s degree preferred or minimum five (5) years of directly related experience required
• Ideal candidates will have three to five years of customer service experience with a focus on sales and retention

Experience in Telecom/VoIP company preferred

Contact me with a resume or email it to camcal85@gmail.com


Cam Callender

PRODUCT OF THE WEEK AGE DEFYING FACE SERUM!!!

One week only! Get a discount on a great age-defying product! 

Cam Callender

7 HABITS OF 6 FIGURE EARNER CALL RECAP!

I was recently on the 6 Figure Earners call with Alex Morton and I want to bring some of nuggets from Alex. 
1. C type goals 

• A goals based on current results 
• B goals based on speculation
• C goals based on visualization

2. Strong ability to learn

• Always be learning
• Do not have an ego 
• Learn from every action
• Always be changing

*challenge = change 

3. Strong Positive mental attitude 

• Nothing will change without the right attitude 
• Belief thru the roof
• Your attitude will determine your altitude
• Be a lion and do not create drama like the sheep
• Who is around you?
• You password protect everything you own but you are not protecting your mind
• Do not accept negativity 

4. Strong work ethic

• Stay focused for as long as it takes 
• Study UNTIL......
• Keep going for as long as it takes 
• UNTIL you WIN 
• Work work work work work work / get paid get paid get paid until its work / get paid get paid get paid 

5. Strong People / Leadership skills 

• Become strongly skilled 
• Treat people good 
• When you change results are going to change
• Teach from your notes 
• 5 reasons people follow 1. Previous results 2. Current results 3. Integrity 4. Incredible work ethic 5. Pleasing personality 

6. Strong Personal Development Regiment 

• Your income is a direct result of your growth 
• Audios, videos, books
• Tony Robbins, Bob Proctor, Jim Rohn, John Maxwell, Tom Hopkins 
• Real men and women put in work when no ones watching 
• Stop replaying your past and start prepaying your future
• Where are you in a year? Where are you in 2 years?

7. Believe Much Bigger Much Sooner 

• Its your time right now 
• Stop walking and start running 
• Do more than you are doing right now 
• You have a purpose, you are here to change lives
• What is holding you back? What is causing you to say "I can't"
• Start saying "I can" 
• Study more, learn more, dream more, be more 

Some great information from a good friend of mine Alex Morton. 

This life is yours and you should live it how you want to. Get out there and be somebody! Stay focus and reach the goals you set! There are many successful people in this world that will share their knowledge with you. The more you learn, the better off you will be. Knowledge alone is not power. The application of knowledge is power. If you are uncertain how to use this information, connect with me and learn how to harness its power! 

Cam Callender

AMAZON PRIME DAY 7/15 BETTER THAN BLACK FRIDAY!!!

Amazon Prime has now denoted its own Day! Amazon plans to have more deals than Black Friday on Prime Day! 

Just around the corner 7/15, be sure to get your free trial to Amazon Prime! 

Be sure to get your membership today so you are all set to stay on top of all the Amazing Deals! 

PRODUCT OF THE WEEK GOT MUD?!!

For the next week, get a great discount on a Clarifying Mud Mask! 

Order today by clicking here or visit www.seacretdirect.com/naturalmineral 

Cam Callender